At PHN Nutrition, we aim to deliver your fitness and nutrition products safely and on time. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

Orders are generally processed after successful payment confirmation. We make reasonable efforts to process and dispatch orders as quickly as possible.

Orders may take additional time to process during weekends, public holidays, promotional periods, or due to unexpected circumstances.

Shipping & Delivery

Once your order has been dispatched, it will be handed over to our courier or logistics partner for delivery.

Estimated delivery time may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Delivery timelines displayed on the website are estimates and are not guaranteed.

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

PHN Nutrition may offer free shipping on selected orders, products, locations, or promotional campaigns. The applicable shipping offer will be displayed on the website.

Order Tracking

Where tracking information is available, customers may receive tracking details through their registered email address or phone number.

Customers can use the provided tracking information to check the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate name, phone number, and shipping address details while placing an order.

PHN Nutrition will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Orders

Although we work with reliable logistics partners, delivery delays may occasionally occur due to operational, weather, transportation, or other unforeseen circumstances.

If your order is significantly delayed or appears to be lost, please contact our customer support team so that we can coordinate with the delivery partner and assist you.

Damaged Package

If your package appears damaged, opened, or tampered with at the time of delivery, we recommend refusing the delivery where possible and contacting PHN Nutrition immediately.

Customers may also be required to provide photographs or other information to help us investigate the issue.

Contact Us

For shipping-related questions or assistance, contact:

PHN Nutrition
Near Bajaj Agency, Bye Pass Road, Palwal, Haryana – 121102, India
Phone: 9991909010
Email: info@phnnutrition.com